• employer-102894

    It’s once again time for the traditional technology trend lists. It might just be me, but it seems fewer people are making predictions this year.  That in itself is telling as the internet matures beyond the hype of social media and smart phones towards something more. The above presentation is by Brian Solis – a leading authority […]

    continue reading
  • agile

    Broadly defined, Agile Project Management is an iterative process that focuses on customer value first, team interaction over tasks, and adapting to current business reality rather than following a prescriptive plan. Agile Project Management is based on the same organisational practices and key principles found in the Agile Manifesto. – Thoughtworks Agile Project Management is increasingly used […]

    continue reading
  • streets

    TV advertising used to work like this: You sat on your sofa while creatives were paid to throw a bucket of shit in your face. Today you’re expected to sit on the bucket, fill it with your own shit, and tip it on your head while filming yourself on your mobile. – Charlie Brooker, The […]

    continue reading
  • innovationfails

    Innovation is like exercise. It sounds promising, but attempts to make it part of your daily routine often  fail. One reason is because traditional business models are designed to manage risk. Innovation however, requires organisations to enable risk. But that’s not all. Charities should consider the below five reasons innovation fails before committing to a dedicated program. 1. […]

    continue reading
  • 484349-surviving-the-zombie-apocalypse-until-season-5-a-look-so-far-at-the-walking-dead-videogame

    Fundraising charities tend to focus on the end of the funnel. How can I motivate someone to give a monthly donation, now? This reflects old world thinking. Prior to the fragmentation and proliferation of media it was arguably easier to move people to take action. All you had to do was ask. Skip ahead a […]

    continue reading
  • digitransformation

    Digital transformation means many things to many people. According to Brian Solis in The 2014 State of Digital Transformation, ‘Strategists often equate the term “Digital Transformation” with a shift in technology investment, when its true implications span far beyond technology and into the realms of infrastructure, organisation, leadership, and a renewed focus on the entire customer […]

    continue reading
  • img_043441

    I am excited to be joining a panel to talk about using social media for social good at the fifth annual Problogger training event. The panel session will focus on coordinated blogger activity from both a blogger and NGO perspective. I’ll be sharing World Vision’s experience developing a successful blog ambassador program. World Vision Australia’s […]

    continue reading
  • structure

    Organisations are struggling to decide where social media should sit within the structure. The reason being is multiple parts of the business feel they have a claim to it; and they’re right. Social media has three core functions. These functions include communications, customer service, and (digital) marketing. Over the past eight or so years we’ve gone […]

    continue reading
  • Base-Jumping-003

    The ring is a lonely place. Everything goes quiet as soon as the fight starts, except the voice inside your head. Well, that’s not entirely true. When things are going well there’s silence. It’s when the fight isn’t going well is when you hear that voice. It says the same things a hundred different ways; […]

    continue reading
  • kendo2

    Nothing has taught be more about people and business than competitive martial arts; especially Kendo, with its brutal simplicity, speed, and competitive focus. Beyond any esoteric philosophy, it is lessons learnt in training and reflection upon the differences between winning and losing a tournament that taught me much. I’ve been thinking about how I might […]

    continue reading